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A Wall Street Journal bestseller! Now completely revised and updated in this paperback edition. Congratulations, you are a manager! After you pop open the bottle of champagne, accept your shiny new title, and step into this exciting next chapter of your career, the truth descends like a mist: You don't really know what you're doing. That's exactly how Julie Chu felt when she became a junior manager at the age of 25. I stared down a long list of challenges—from hiring to firing, from meetings to messaging, from planning to presenting—and faced a thousand questions and doubts. How were you supposed to turn teamwork into value? How can she be a good sponsor of her subordinates' careers? What is the secret to driving confidently in new and unexpected situations? Having now managed teams from dozens to hundreds of people, Chu is ready to share the answers to all these questions, and more. The most important lesson of all? Great managers are made, not born and if you are reading this book, you are already on the right path to becoming an outstanding manager. In this revised and updated edition of The Making of a Manager, new managers will discover the transformative insights and practical examples that made the original an essential reference, along with new guidance essential for meeting today's challenges, including how to build trust and maintain morale during recessions and layoffs, and how to foster work culture and communication while managing remote teams. Whether you're new to the field, a seasoned leader, or seeking a promotion, this is the guide you need to become the manager you've always dreamed of being.